By: DandJAllen

DandJAllen — Sun, 07 Mar 2010 17:14:57 +0000

I loved my Ricoh when I first got it. It printed great and was a real workhorse. Then shortly after the warrantee expired (of course) everything went downhill. I replaced the transfer unit because I got an error message saying it needed to be replaced. Immediately I replaced it I started getting a “color registry error” and gradually the printer ceased printing color. After replacing several (very expensive!) parts at the recommendation of Ricoh’s tech support to fix the problem I was finally able to print color again only now the colors do not align. Another call to Ricoh and now I’m having to pay nearly $200/hour to have a tech come out and fix it. A service contract is $75/mo and for that much money you can more than buy one or two new printers every year! Before you buy a Ricoh just google “ricoh color registry error” and you’ll discover a very good reason why you should stay away from Ricoh printers. I will never own another Ricoh!

By: R. Lowe

R. Lowe — Sun, 07 Mar 2010 16:01:58 +0000

The print quality is fabulous and the price was affordable however, the product did not come with drivers for Windows7 and I had trouble finding them. I called for assistance but they wanted a credit card # before they would talk to me so I hung up. I sent an email and had to wait for a response which sent the drivers but no instructions. I had to send a 2nd email to request further assistance. It took over a week to finally get the printer to work with my computer. I know the problem was my level of computer knowledge … almost none! Once the system was in place it runs like a charm and I love it! The frustration was worth it! Thank you Ricoh!

Comments on: RICOH AFICIO SP C231N COLOR LASER PRINTER

By: DandJAllen

By: R. Lowe