Comments on: LEXMARK X9350 WIRELESS OFFICE ALL-IN-ONE

By: Lowell R. Inskeep

Lowell R. Inskeep — Sat, 13 Feb 2010 04:29:30 +0000

This printer is very easy to setup on the network using the CD that came with it. I have added it to 2 other computers and the only trouble I have had has been with firewall setting to allow communication with it. This is a very good printer for the price and ease of setup.

By: Marty Holmes

Marty Holmes — Sat, 13 Feb 2010 03:42:57 +0000

The only reason I bought this printer was because it was wireless….I wanted to be able to print from anywhere in my house. Well I have owned it for 2 years and have never been able to set up the wireless to work. I had 3 different compter people try and no one was able to get it to work. The printer would say it was working but my computer wouldn’t be able to find the printer. I tried it with 2 different computers..no luck with either one.

As a printer I really didn’t have any problems with it…it prints nicely, easy to use…I like it ok. It does go through ink like crazy and became a very expensive printer to use.

I just bought a Kodak wireless printer…it set up and WORKED wirelessly in about 5 mins!! Doesn’t use up ink as fast and the ink cost about 1/2 as much to replace. Print quality is impressive…well never go with a Lexmark again.

I do not recommend this printer.

By: chublove

chublove — Sat, 13 Feb 2010 02:45:07 +0000

First of all, you have to know how to set up a wireless network in order to use this printer. If you do not know your network name and keys, or how to recover them...forget it. I'm still mystified about why you have to connect a cable to the computer when setting up the network, but I really didn't have any problem getting the wireless going.

The manual says the printer auto-adjusts itself for alignment; but as far as I can tell, there is no way to manually adjust alignment. That's a major problem in my book.

It has a lot of nice features, including a very nice LCD screen to view the menu and to preview images in. You can even edit images from there, without needing a computer or any additional software.

The printer is a bit of a vertical space hog; but then again, it's more compact than having seperate fax, scanner, printer, and card reader.

I found a lot of reviews saying it prints poorly, but text is actually pretty good, especially compared to Lexmark's X79.
Photo print quality is in medium range.

One problem we encountered was that the roller in the automatic document printer froze up after the first use (which was only a single piece of paper at that). The printer had to be replaced, but I was told that this was not a previously reported issue with the x9350.

I'm not real sure why people are complaining about customer service either. Just use the online technical support chat. Waiting time is minimal. The techie who helped me didn't seem to be the sharpest tool in the shed. He was intent on walking through the pre-scripted diagnostics instead of cutting to the chase and dealing with the actual problem, and his script was apparently for a different model...as he referred to the green button as black, and the black roller as white.

The manual DOES NOT provide any information on the printer's diagnostic functions. It seems like Lexmark wants to force customers to rely on their tech support.

All in all, assuming the feeder doesn't go on the blink again, I think it's a fair printer for those who know what they're doing. I would not, however, pay more than the $199 sale price for it.

By: Apple is Superior to all

Apple is Superior to all — Sat, 13 Feb 2010 02:09:41 +0000

I initially purchased this printer because it appeared to have great options, and ESPECIALLY because of the wifi capability. I would like to tell you that buying this printer was a huge mistake. When this printer does work its does what its supposed to do. However, the wifi capability is a complete joke. I have spent many hours trying to figure this thing out (and im not a newbie at computers), and I simply cannot connect to the computer wirelessly. If you are looking to do wireless printing, I would recommend purchasing the Apple Airport Extreme Basestation. This is good to purchase because it basically a router that has a USB port on the back for a printer. Thats just my two cents…

By: Estel J. Hines

Estel J. Hines — Sat, 13 Feb 2010 01:45:03 +0000

So far a fine printer, received in a timely fashion