Comments on: CANON PIXMA PRO9000 PROFESSIONAL LARGE FORMAT INKJET PRINTER

By: K. R. Goguen

K. R. Goguen — Tue, 16 Feb 2010 00:54:03 +0000

I bought the Cannon i9900, the predecessor to the Pro 9000, in April of 2004. Great printer which got great reviews. After 3 years of moderate usage it would no longer power on. No errors, no lights, no power. I assumed it was the power supply and it would be an easy fix, but I got an estimate of $250! Cannon offers a 10% discount on a new printer to compensate. There’s a bargain…

By: W. Chan

W. Chan — Tue, 16 Feb 2010 00:48:13 +0000

Very nice printer. This is not the printer I was looking for, but I only bought it because it’s Made in Japan. Otherwise, I wouldn’t have bought it. This was an impulse purchase. Printer is really big and weighs about 30 pounds, but I’ll get used to it.

By: X. Barzilay

X. Barzilay — Tue, 16 Feb 2010 00:37:46 +0000

I bought a Canon Pixma Pro9000 a couple years ago and haven't use it very often. I have the printer covered when I wasn't using it. A few months ago, I found there was a problem with the sheet feeder. I called Canon, the tech I spoke to couldn't fix the problem over the phone, so he suggested that I bring the printer to one of their authorized service stores, which I did.

I sent the print to Barnett Business in NY. A few weeks later, the service store called me back telling me the sheet feeder has to be replaced and it cost ~$120. I said OK. A few more weeks later, they told me that the circuit board has to be replaced, and it costs about $120-$130. This time I told them "NO". If I have to spend $300 ($76 labor fee) to repair an old printer, I might as well buy a new one.

When I got my printer back, I found that the printhead stuck on the side when I turn the power on. Before I sent the printer to the repair shop, the printhead will move to the center when I open the lid. I took the printer apart, and discovered that all my ink cartridges were either empty, near empty or half full. When I sent the printer to the repair shop, all tanks were FULL.

This printer is my 2nd Canon printer, I own a Canon i860, One of the printhead of that printer failed in a couple of years. I also have HP & Epson printers, they all lasted longer than Canon printers.

My advice to those who are looking to buy a printer: Avoid Canon printers.

By: Liz

Liz — Mon, 15 Feb 2010 22:10:58 +0000

It would’ve been great if somewhere on this item description page it informed buyers that the printer comes without the USB cable necessary to link the printer to the computer. Here I was setting up my printer and the USB port cable the instructions informed me I needed to plug in was missing, so I searched the box, searched my living room, searched the trash I threw the packaging away in looking for this cable. Then I called Canon to request one, only to be told it doesn’t come with it. Awesome, thanks. You couldn’t just include the, what?, $15 cable in the box, Canon?

By: Don Mckell

Don Mckell — Mon, 15 Feb 2010 19:32:27 +0000

The printer may be the best thing since sliced bread, but I would’t know because to the best of my knowledge it has not yet been delivered to the shipping address specified in the order.